Bad customer experience? Want revenge? Put it to music!

• Marc Battaglia
• July 9, 2009

Enter Dave Carroll. Dave is a singer/songwriter and the lead of The Sons of Maxwell, a ...

We're All Sissies, So Make It Work For You

• Charles Falls
• June 29, 2009

Almost three years ago, the stock market was raging forward, consumers were buying their second and ...

Sure, universites must go online. But that's just a start.

• Marc Battaglia
• June 24, 2009

Huge lecture halls are a waste of space. Forget lugging expensive, heavy textbooks around. Sleep in: ...

Companies Are Twitterpated Over Twitter — And That's Not Good

• Charles Falls
• May 29, 2009

I gave a speech last night on social media to the Chicago Convention and Tourism Bureau ...

Moms Like Blogs, But Other Vehicles Must Also Be Used To Reach Them

• Charles Falls
• May 27, 2009

Moms interact online — big time.  They not only read blogs, they write them and post ...

Why Online Relationships Are In Your Future

• Charles Falls
• March 23, 2009

Craig’s List has been in the news recently, and not for the wholesome side of their ...

Market To The "Talkers" For More Efficient Results

• Charles Falls
• December 26, 2008

According to a new survey from Mediamark Research & Intelligence published by “The Center For Media ...

Lower Your Website Expectations To Improve Your Online Marketing

• Charles Falls
• December 1, 2008

I’ve recently had numerous discussions with marketers about the role of their company’s website in the ...

Study: Blogs Influence Purchases More Than Social Sites

• Charles Falls
• November 6, 2008

According to new research from Enid Burns at The ClickZ Network, blogs can have more impact ...