Social Media Guidelines From Top Companies

You have to love the internet.  It’s so free and open, and yet at the same time it can be rather dark and mysterious.  We see blogs, posts, comments and reviews everywhere, yet nobody really knows the writer’s true intent, or whether he or she has any hidden agenda.

Companies feel this heat, and are struggling to figure out how to police, or at least how to monitor, their own staff’s online contributions.  So I’ve assembled here a few links to the guidelines and policies that were put out by some of the bigger names in the corporate world.  While these guides may not serve all your needs, you should be able to pull some valuable information from each as you craft your own policy.

If you know of any I’m missing, please share here.  Or even better, if you have a link or document that directly relates to a certain industry, please pass that along too.  I’m sure the readers will appreciate getting some direction.

Some of these have links within the sites, so look closely.  And enjoy!

Mayo Clinic




DePaul University

U.S. Airforce (note: this is a pdf)


  1. Gina
    May 15, 2009

    Excellent! Thanks a ton. It’s really hard to find this kind of information, yet it is extremely valuable as we move forward in the social media frontier.

  2. Angie
    May 18, 2009

    I think it’s a great idea to have a list of guidelines for using social media! It’s nice to give your employees an idea of how you expect them to act online and how you would like them to represent your company.

  3. May 18, 2009

    great articles and most understandable. definately i will study more in social media frontier.

  4. May 18, 2009

    Thanks for sharing this on the SHSMD listserv. This is a great resource since it appears hospitals are slow to develop such policies at their institutions.